Certified Serving Professional (CSP) Certificate Level

Purpose of the Program

Synopsis

The Serving Phenomena is part of us and it is the critical aspect that needs to be equipped in every one of us to lead the business to new heights. As “Leadership is Service to Others” The learning will encompass the dynamics of human psychology which is the study of mind and behavior. “With our thoughts, we make the World”- Buddha. Thus, the evolution of learning and developing oneself will lead to a role model of serving behavior for oneself and others. This will inculcate the self-esteem and self-efficacy of an individual to be a Certified Serving Professional who will lead an Organisation to face new challenges

Topics Facilitated

  • Explore the Art & Science of Human Psychology
  • Create Oneness in Service Phenomena
  • Connect within for Simplicity in Service
  • Facilitate Memorable Moments
  • Apply Reflective Practice for Continuous Growth

Target Audience

  • Everyone and anyone who works in a Business Organisation

Specialist Adult Educator, Ms Kala Manickam

  • Graduated from University of London with Master of Arts (Lifelong Learning)
  • Researched, designed and developed Service Programs for Public and Private Organisations in Singapore and Overseas (Malaysia, Indonesia, Bangkok, India, Taiwan, New Zealand)
  • Facilitate competency-based Service Programs for clients from all walks of Industries (Retail, F&B, Education, Healthcare, Manufacturing, Construction, Transportation, Aerospace, Telecommunication, Pharmaceutical, Hospitality & Government Ministries)
  • certified Neuro-linguistic Programming (NLP) & Enneagram Profiling Trainer, Coach and Practitioner.
  • Clientele include Maybank, Gujarat Chambers of Commerce & Industries (India), CitiGold (Citibank Singapore), 3M and Singtel.

CERTIFICATION / DURATION

CSP Certificate – 2 Days

CSP Advanced Certificate -3 days

CSP Competency Certification – 5 days (Workplace Assessment)

COURSE SCHEDULE 2020

January:    20th to 24th

February:   10th to 14th

March    :     9th to 13th

The programs are Contextualized & Customized to Organisation Performance Learning Needs

COURSE FEE: USD 300

Drink & Lunch Provided

LOCATION

To be confirm

“BE THE CHANGE, YOU WISH TO SEE IN THE WORLD”

                             Mahatma Gandhi

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$$ 300

Lunch

Refreshment

Materials

Certificate of Completion.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Kala Manickam
Management Educator & Coach
Kala has a Master Degree from the University of London with more than 30 years of working experiences in the area of Human Resource

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse non posuere dolor, ut fermentum enim. Nullam quis molestie purus. Nam leo turpis, scelerisque in convallis ac, accumsan a lacus. Sed laoreet arcu in odio auctor commodo qisque et mi lacinia.

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