Purpose of the Program
Synopsis
The Serving Phenomena is part of us and it is the critical aspect that needs to be equipped in every one of us to lead the business to new heights. As “Leadership is Service to Others” The learning will encompass the dynamics of human psychology which is the study of mind and behavior. “With our thoughts, we make the World”- Buddha. Thus, the evolution of learning and developing oneself will lead to a role model of serving behavior for oneself and others. This will inculcate the self-esteem and self-efficacy of an individual to be a Certified Serving Professional who will lead an Organisation to face new challenges
Topics Facilitated
- Explore the Art & Science of Human Psychology
- Create Oneness in Service Phenomena
- Connect within for Simplicity in Service
- Facilitate Memorable Moments
- Apply Reflective Practice for Continuous Growth
Target Audience
- Everyone and anyone who works in a Business Organisation
Specialist Adult Educator, Ms Kala Manickam
- Graduated from University of London with Master of Arts (Lifelong Learning)
- Researched, designed and developed Service Programs for Public and Private Organisations in Singapore and Overseas (Malaysia, Indonesia, Bangkok, India, Taiwan, New Zealand)
- Facilitate competency-based Service Programs for clients from all walks of Industries (Retail, F&B, Education, Healthcare, Manufacturing, Construction, Transportation, Aerospace, Telecommunication, Pharmaceutical, Hospitality & Government Ministries)
- certified Neuro-linguistic Programming (NLP) & Enneagram Profiling Trainer, Coach and Practitioner.
- Clientele include Maybank, Gujarat Chambers of Commerce & Industries (India), CitiGold (Citibank Singapore), 3M and Singtel.
CERTIFICATION / DURATION
CSP Certificate – 2 Days
CSP Advanced Certificate -3 days
CSP Competency Certification – 5 days (Workplace Assessment)
COURSE SCHEDULE 2020
January: 20th to 24th
February: 10th to 14th
March : 9th to 13th
The programs are Contextualized & Customized to Organisation Performance Learning Needs
COURSE FEE: USD 300
Drink & Lunch Provided
LOCATION
To be confirm
“BE THE CHANGE, YOU WISH TO SEE IN THE WORLD”
Mahatma Gandhi
